FAQ
🔧 Warranty & Support
2-year warrantySleepLuno products come with a 2-year warranty covering manufacturing defects and malfunctions under normal use. Keep your order confirmation as proof of purchase.What is covered?We can help with manufacturing...
🔧 Warranty & Support
2-year warrantySleepLuno products come with a 2-year warranty covering manufacturing defects and malfunctions under normal use. Keep your order confirmation as proof of purchase.What is covered?We can help with manufacturing...
↩️ Returns & Exchanges
Try your purchase at home for 30 days from delivery. If it is not right for you, contact us within that period to request a return or exchange. Reasonable use...
↩️ Returns & Exchanges
Try your purchase at home for 30 days from delivery. If it is not right for you, contact us within that period to request a return or exchange. Reasonable use...
🚚 Shipping & Delivery
When will my order arrive? Orders normally take 1–3 business days to process. Standard delivery is estimated at 7–12 business days from the order date. Business days exclude weekends and...
🚚 Shipping & Delivery
When will my order arrive? Orders normally take 1–3 business days to process. Standard delivery is estimated at 7–12 business days from the order date. Business days exclude weekends and...
📦 Orders & Payment
Prices and offersCurrent prices, bundle options and promotions appear on each product page. Review your order total at checkout. Discount eligibility and whether offers can be combined are confirmed at...
📦 Orders & Payment
Prices and offersCurrent prices, bundle options and promotions appear on each product page. Review your order total at checkout. Discount eligibility and whether offers can be combined are confirmed at...
💡 Usage & Care
Start with your product’s instructionsSetup, positioning, session length and available settings vary by product. Read the manual supplied with your item before first use. Follow its recommended frequency and limits;...
💡 Usage & Care
Start with your product’s instructionsSetup, positioning, session length and available settings vary by product. Read the manual supplied with your item before first use. Follow its recommended frequency and limits;...
🛌 Product Questions
How do I choose the right product?Start with the current product page. You will find the item’s purpose, features, dimensions, materials and available options there. If you need help comparing...
🛌 Product Questions
How do I choose the right product?Start with the current product page. You will find the item’s purpose, features, dimensions, materials and available options there. If you need help comparing...