Start with your product’s instructions
Setup, positioning, session length and available settings vary by product. Read the manual supplied with your item before first use. Follow its recommended frequency and limits; do not use another product’s instructions as a substitute.
Comfort and powered products
For products with adjustable settings, start at the lowest comfortable level. Stop if you experience discomfort. Follow the manual’s guidance on supervision, sleep, charging and power connections.
Cleaning and storage
Follow the care label and manual for your item. Only wash parts explicitly marked washable. Keep electronic components dry, and store the product in a clean, dry place.
Missing instructions or need help?
Contact us with your product name, order number and question. We can help you find the correct guidance for your item.