Contact
SLEEPLUNO SUPPORT CENTRE
How can we help?
Questions before you buy, help with an order, or support after delivery — you are in the right place.
Talk to our team
Product, order and delivery questions
support@sleepluno.com
Returns, exchanges and warranty claims
service@sleepluno.com
We normally reply within 24–48 business hours. Please include your order number if you have one, the email used at checkout, and a short description of your question. For a product fault, email photos or a short video to help us assist you.
Find a quick answer
Returns & exchanges
Try your purchase at home for 30 days from delivery. Request a return or exchange within that period, with no return processing or restocking fee. See the return process →
Warranty & support
Our 2-year warranty covers manufacturing defects and malfunctions under normal use. Get warranty help →
Shipping & tracking
Find delivery estimates, tracking information and help with a parcel. Shipping information → · Track your order →
Orders & payment
Questions about payment, a discount or changing your order? Read order help →
Product questions, usage & care
For specifications and box contents, check the current product page. For setup and care, follow your item’s manual. Browse help topics →
Send us a message
Use the form below for a general enquiry. Include your topic and order number in the message. For return and warranty requests or attachments, email service@sleepluno.com.