🛌 Product Questions - SleepLuno | Better Sleep. Better Recovery.

🛌 Product Questions

Q: What is Luno Restore™ Neck?

A: Luno Restore™ Neck is a 3-in-1 therapeutic neck pillow that combines Heat Therapy, Vibration Massage, and Gentle Traction — three clinically-inspired therapies in one device. It's designed to relieve neck pain, reduce stiffness, correct forward head posture, and improve sleep quality.
Q: What are the three therapies and how do they work?

A:
  • Heat Therapy: Regulated warmth (up to 122°F / 50°C) penetrates deep muscle tissue, improving circulation and loosening chronic tension.
  • Vibration Massage: Eases muscle tension and helps you relax before sleep.
  • Gentle Traction: Supports proper cervical spine alignment and gently stretches the neck.
Q: What's in the box?

A: Each Luno Restore™ Neck comes with:
  • 1× Luno Restore™ Neck Pillow
  • 1× USB-C Charging Cable
  • 1× User Manual
  • 1× Drawstring Carrying Bag
  • 1× Free Cooling Pillowcase
Q: What are the dimensions and weight?

A: The pillow measures 15.5" × 10.6" × 6.25" and weighs 1.94 lbs — lightweight enough for travel yet sturdy enough for effective support.
Q: What material is the pillow made of?

A: The core is high-quality memory foam that contours to your neck shape, wrapped in a soft, breathable fabric cover. A free cooling pillowcase is also included.
Q: Is it chiropractor-approved?

A: Yes, Luno Restore™ Neck is precision-engineered and trusted by chiropractors to keep your spine in proper alignment. The dual-height contour design cradles your head whether you sleep on your back or side.
Q: Can side sleepers use this pillow?

A: Absolutely. The pillow features a dedicated Side Sleep Zone with ergonomic lift that properly supports your neck when sleeping on your side, eliminating pressure points.
Q: What's the battery life?

A: A full charge (90 minutes via USB-C) provides up to 4 × 30-minute therapy sessions.
Q: Does it have an auto shut-off feature?

A: Yes, for safety, the device automatically shuts off after 30 minutes of use.
Q: What modes are available?

A: You can choose between Auto Mode (all three therapies working together) and Manual Mode, letting you customize which therapies to use.
Q: Will the pillow help with my specific condition? (neck pain, scoliosis, stiffness, etc.)

A: Many customers with neck pain, stiffness, scoliosis, and shoulder tension have reported significant improvement. The pillow is designed to address multiple layers of neck discomfort — muscle tension, compressed nerves, and spinal alignment. Individual results may vary.
Q: How many customers have reviewed it?

A: Luno Restore™ Neck is rated 4.8/5 stars based on over 3,800 customer reviews.
Back to blog

Leave a comment